Delivery Policy

Delivery Policy

At Look Fine , we are committed to providing a fast and secure delivery experience to our customers. Here are the details regarding our delivery policy:

1. Order processing time

  • All orders are processed within 1-3 business days.
  • Orders are shipped every weekday, excluding holidays.

2. Delivery Options

We offer several delivery options to meet the needs of our customers:

  • Standard Delivery:

    • Estimated delivery time: 7-14 working days.
    • Cost: Calculated based on order weight and delivery address.

  • Express Delivery:

    • Estimated delivery time: 3-5 business days.
    • Cost: Higher than standard shipping, depending on destination.

3. Delivery Areas

We currently ship to all cities nationwide:

4. Order tracking

  • Once your order has been shipped, you will receive an email with a tracking number, allowing you to follow the progress of your package.
  • You can also check the status of your order via your customer account on our website.

5. Delivery Charges

Shipping costs are calculated at checkout and depend on the weight of the order, the shipping option chosen and the delivery address.

  • Free Shipping: Enjoy free shipping on all orders over 20,000 gourdes in service areas.

6. Delivery Problems

If you have any problems with the delivery of your order (loss, delay or damage), please contact us as soon as possible at lookfineshop509@gmail.com . We will do our best to resolve the situation quickly.

7. Delivery Address

  • Please verify that the shipping address provided is correct. We cannot be held responsible for address errors or packages returned due to incorrect information.

8. Returns and Exchanges

For more information on our returns and exchanges policy, please see our Refund Policy.